Terms & Conditions

Disclaimer and Limitation of Liability for Products Sold

You agree that the sole and exclusive maximum liability to Hillbilly Coffee that may arise from any product sold on this site shall be the price, credit or exchange of that product you ordered. You furthermore agree that our directors, officers, employees or representatives cannot be held liable for special, indirect, consequential or punitive damages related to any products featured or sold on this website.

Hillbilly Coffee conducts itself in a professional and transparent manner at all times. To the maximum extent permitted by Australian law, we expressly disclaim all such representations and warranties, express or implied, of any kind with respect to products sold on this site, including, but not limited to, merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, any warranty or condition that would otherwise be implied into these Terms of Use is hereby excluded. Where legislation exists or implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application, or our liability under any such condition or warranty, that condition or warranty will be deemed included, but our liability will be limited for a breach of that condition or warranty to one or more of the following:

If the breach relates to goods:

(a) the replacement of the product or the supply of equivalent products;

(b) the repair of equipment;

(c) the payment of the cost to replace the products or acquiring equivalent goods; or

(d) the payment of the cost of having equipment we supply repaired.


Disclaimer and Limitation of Liability for Use of the Site

You agree and completely understand that the use of this website is at your sole risk. While Hillbilly Coffee endeavor to make every effort to maintain the security and accuracy of all the information throughout this website at all times, the dynamic nature of the internet and medium means that the information on this website could include errors or contain out-of-date products, material or content. (In the event you notice any errors, please bring it to our attention so we can rectify it immediately.)

We encourage you to make your own investigations before entering into any transaction on the basis of the contents of this website. While every attempt is made to maintain and feature correct information at all times throughout this website, neither Hillbilly Coffee suppliers or Hillbilly Coffee nor any other party who may provide material on this website is under any duty or obligation to give notice of any corrections or amendments. In regards to Internet browsers, software and hardware configurations, over which we have no control, these may affect the performance and operation of your computer, smart phone and this website when accessed.


There may be times when we link our website to third party websites, in which case we cannot be held responsible or accountable in any way shape or form for the accuracy, condition or content on other third-party websites, as these websites are not under our jurisdiction or control. By featuring these links on our website we are providing a convenient link and not indicating any association with or providing, expressly or impliedly, any recommendation or endorsement in any way. In the event you use these links and access the other websites from this website and use their products and services then you do so understanding and accepting you are doing this at your own risk and duress. You also agree that any hardware or software damage that may occur from visiting another business website or purchasing another product or service from these website links means Hillbilly Coffee accepts no responsibility and are not liable in any way. For information on our Privacy Policy follow the link.


Accounts Terms and conditions

In the event you establish an account with us or place an order with us you are agreeing to the terms and conditions listed on this page as well as other laws and or regulations that apply to our website, accounts and terms and conditions. Your usage of the site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.

We reserve the right to make changes and improvements to this website without notifying you. This website, these terms and any information contained on this website are subject to change without notice. Please check the privacy and the account terms on this website for changes.


Website use policy

This website is intended for use for the supply of coffee products, coffee merchandise and coffee equipment to residents of Australia only and is governed and regulated by the laws in Queensland, Australia. Upon accepting these terms and conditions you agree that any dispute between you and Hillbilly Coffee will be governed by the laws of Queensland and will be heard by the non-exclusive jurisdiction in the Courts of Queensland.

You must use this website in a responsible, cooperative and professional manner.

It is considered illegal and improper where legal action may be taken against you in the event you:

  • Hinder the operation of or make unauthorised modifications to the website or tamper with it in any way without express permission from Hillbilly Coffee management
  • Delete data from the website without permission from Hillbilly Coffee management
  • Transmit any virus or other disabling feature to the websiteeither knowingly or unknowingly
  • Mislead or pretend to be another person to gain access to the website without permission or use our website while impersonating another person
  • Provide misleading, deceptive or false information to us via our website knowingly or unknowingly
  • Attempting to perform any of the above acts either individually, as a group or permitting another individual to perform any of the acts above.

You agree to immediately notify us if you become aware that there is a breach, threat or instance to the security or proper operation of this website.


 Your account obligations

When using the Hillbilly Coffee website, you agree to:

(a) Provide transparent true, accurate and complete information about yourself that is current as prompted by the Site Registration Information and;

(b) Maintain and promptly update the Registration Information to keep it true, accurate, current and complete.

If you provide any information that is misleading, untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that information you are providing falls into this criteria, we may suspend or terminate your registration and refuse any and all current and future use of this website.

As an account holder confidentiality and protection of any usernames, passwords and registration details are solely your responsibility in conjunction with all activities that occur under your password and registration usage. In the event you feel or know your password or account or any other breach of security has occurred on your account you agree to immediately notify us of this unauthorised breach or concern. It is imperative you treat your Registration Information confidential and private and do not share it with anyone. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of use or of interest to you.


Payment Methods

Credit Card payments. Hillbilly Coffee accept payments using the following credit cards MasterCard and VISA. To ensure speedy order processing, accurate orders and shipping please ensure you provide the exact billing address and telephone number and the address and phone number your bank has on file for you. Incorrect information will probably result in your order or merchandise suffering a delay in processing. Your credit card will be charged and shown as a purchase from Hillbilly Coffee on your credit card statement upon acceptance of your order.

Direct Debit: As a customer of Hillbilly Coffee we like to make your buying and shopping experience easy. To help you with that you may prefer to directly transfer payment for orders from the bank account of your choice to our bank account electronically. In regards to Direct Debit payments you the customer are responsible for ensuring that you have established the relevant authorities with your financial institution to permit the electronic transfer of funds to us. Orders are processed upon confirmation of the payment transfer from your financial institution.


Order Acceptance Policy

You may purchase goods described on this site for the price specified in this site. All orders must contain your name, email address, credit card details (or other payment details if prearranged) as well as any other ordering or personal information specified or required at the time of sale or purchase.

Subject to our discretion we will accept or reject your offer to purchase within seven days.

Our order acceptance policy does not allow you to cancel your order once it has been submitted, even if an order acceptance or rejection is still awaiting approval. Furthermore, Hillbilly Coffee is not required to provide you with reasons on any offer that has been rejected.

In the event we reject an offer to purchase the goods for any reason, neither you or Hillbilly Coffee are under any further liability to each other that may arise or be outstanding from your original order or offer as a result of our non-acceptance of your offer.

In the event you have not heard from us within seven days of applying, please consider that your offer has been rejected.

Hillbilly Coffee give no undertaking as to the availability of the coffee products, merchandise or other equipment that may be advertised on this website. Furthermore, title of the goods does not pass to you until our Accounts department has received payment in full and that any loss or risk passes to you upon dispatch.

Any and all payments to Hillbilly Coffee must be executed in the process and manner set out and described throughout this policy and website. All prices shown or listed are inclusive of goods and services tax (GST). In all other respects, the price shown excludes any potential taxes, stamp duties or extra charges that may be imposed or levied either in Australia or overseas in connection with the supply or distribution of goods.

The goods are offered for sale to individuals, businesses and companies who are entitled to make legally binding contracts.


Typographical Errors – cancellation due to error

In the event a product is listed incorrectly in price or description due to typographical errors or misinformation received from one of our suppliers, Hillbilly Coffee have the right to refuse, cancel and not honour any orders placed for product, merchandise or coffee equipment listed at the incorrect price or incorrect description. Furthermore, Hillbilly Coffee can refuse or cancel any such orders whether or not the order has been placed or confirmed and whether or not your credit card has been charged or payment has been received via another method. In this instance, if you have paid by Credit Card, PayPal or direct debit for a purchase and your order is cancelled Hillbilly Coffee will refund the amount of the incorrect price using the same method as occurred to make the original payment immediately.


Copyright material and policy

The copyright in and throughout this website belongs to Hillbilly Coffee. This copyright includes but is not limited to the website design, text, graphics, logos, photographs, images, typefaces, the selection and arrangement thereof. This copyright also includes the software applications required and implemented on this website, which is protected by copyright under the law of Australia and through international treaties and other countries.

You may use the content of this website only for the purpose of browsing or shopping on this site or placing an order on this site and for no other purpose.Under no circumstance must you copy, reproduce, adapt, modify, republish, upload, post, transmit, communicate or distribute any of the materials from this website knowingly or unknowingly without our prior express written permission. Framing this website as part of another website is strictly prohibited. All rights not expressly granted herein are reserved and are subject to change without notice. Unauthorised use of any materials or directives appearing or described in this website and copyright policy may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties at your cost.



In accessing our website and content you specifically absolve us and agree that Hillbilly Coffee, its directors, employees, suppliers and consultants cannot be held liable for any reason whatsoever. This applies even if it is caused through negligence on our part or any negligence on the part of any employee, servant, director or consultant of Hillbilly Coffee. In summary, you agree any damage suffered or encountered by you, your computer or your entire computer system, which includes damage to any third-party’s computer system that may result through a computer virus, worm, computer hacking or any corrupt data, is not the responsibility of Hillbilly Coffee and that any incurred costs whether personal, computer or financial are solely your responsibility and not Hillbilly Coffee’s.


Entire Agreement

Thank you. This is the entire agreement between you and Hillbilly Coffee relating to the use, access, copyright and trademark of this website and our policies.